KUNPO遊戲服務條款

本服務條款(以下簡稱「本條款」)是就KUNPO(以下稱「本公司」)以LINE名義所提供遊戲服務(以下簡稱「本服務」)的使用條件,由使用本服務用戶(以下簡稱「用戶」)與本公司間訂定的條款。

 

1. 定義

本條款使用下列各項用語:

1.1. 「帳號」係指本公司於用戶開始使用本服務時所發行之用以辨識用戶的文字列或其他標識。其中,本公司基於用戶申請所設定的標識符稱為「用戶ID」。

1.2. 「遊戲內貨幣」係指可兌換本服務中有償提供的服務或內容的電子虛擬貨幣。

1.3. 「個別使用條款」係指與本服務有關而有別於本條款,以「條款」、「準則」、「政策」等名稱由本公司所分發或公布的書面。

1.4. 「內容」係指文字、語音、音樂、圖片、影片、軟體、程式、代碼及其他資訊等內容。

1.5. 「本內容」係指可透過本服務連結的內容。

1.6. 「投稿內容」係指用戶投稿、傳送、上傳至本服務的內容。

1.7. 「有償服務」係指於本服務中有償提供給用戶(包括兌換以有償方式提供的遊戲內貨幣)的服務或內容。

 

2. 對於條款的同意表示

2.1. 用戶應遵照本條款規定使用本服務。除非用戶有效且不可撤銷地同意本條款,方能使用本服務。

2.2. 如用戶為未成年人,須經過親權人等法定代理人同意後,方能使用本服務。此外,如用戶是為業者使用本服務時,亦請於該業者同意本條款後,再使用本服務。

2.3. 本服務一經用戶實際使用,將視為用戶已有效且不可撤銷地同意本條款。

2.4. 本服務有個別使用條款時,除本條款外,用戶亦應遵照個別使用條款規定使用本服務。

 

3. 條款的變更

於本公司判斷有必要時,得在不事先通知用戶的情形下隨時變更本條款及個別使用條款。變更後的本條款及個別使 用條款自公布在本公司經營網站內的適當處時起生效,如用戶於本條款及個別使用條款變更後仍繼續使用本服務,將視為用戶已有效且不可撤銷地同意變更後的本條 款及其所適用的個別使用條款。由於本公司不會個別通知用戶相關變更內容,故請用戶於使用本服務時,隨時參閱最新版本的本條款及其所適用的個別使用條款。

 

4. 帳號

4.1. 用戶於使用本服務時,如有註冊用戶本身相關資料,應提供真實、正確且完整的資料,並經常進行修改以更新資料。

4.2. 用戶於使用本服務時,如有註冊密碼,應自行負責嚴密保管,以免遭到不當使用。利用該密碼所進行的一切行為均視為用戶本人的行為。

4.3.用戶未設定用戶ID而使用本服務,或使用無用戶ID設定功能之服務時,若進行通信設備的機種變更等行為,遊戲內貨幣、投稿內容等資料將無法轉移到變更後的通信設備。

4.4. 符合前項規定時,用戶購買之遊戲內貨幣或其他有償內容相關之資料以及其他所有與本服務相關之資料,可能因以下原因,在不事先通知用戶的情況下消滅。

4.4.1. 用戶解除安裝本服務等

4.4.2. 用戶進行通信設備之機種變更等

4.4.3. 與本公司或用戶無關,且不具任何理由之原因

4.5. 本公司得在不事先通知用戶的情況下,刪除自最後一次連線起超過1年以上之帳號。

4.6. 自帳號刪除時起,用戶於本服務的所有使用權不論任何理由均為消滅。

4.7. 本服務的帳號,專屬於用戶個人。用戶於本服務的所有使用權,均不得轉讓、出借予第三人或使第三人繼承。

 

5. 隱私權

5.1. 本服務相關之個人資料由KUNPO管理。

5.2. 本公司尊重用戶的隱私權。

5.3. 本公司依照kunpo遊戲服務隱私權政策,妥善處理用戶的隱私資料與個人資料。

5.4. 本公司將會以安全的方式管理自用戶處蒐集的資料,並對安全管理採取嚴格的措施。

 

6. 服務的提供

6.1. 用戶就本服務的使用,應自費及負責備置必要的個人電腦、手機、通信設備、作業系統、通信方式及電力等。

6.2. 本公司得按年齡、用戶有無完成身份確認作業、用戶有無註冊資料、其他本公司判斷為必要的條件,將本服務的全部或部分提供給符合上揭條件的用戶。

6.3. 於本公司判斷有必要時,得在不事先通知用戶的情形下隨時變更本服務的全部或部分內容,並中止提供本服務。

6.4. 關於有償服務部分,將無法因用戶取消而退款、退還遊戲內貨幣,或其他償還。但法令規定有必要者,則不在此限。

 

7. 無緊急通報功能

本服務並未搭載能向警察機關、海岸巡防機關、消防機關或其他機關等發出緊急通報的功能。

 

8. 廣告刊登

本公司得在本服務刊登本公司或第三人的廣告。

 

9. 業務合作夥伴服務

本服務內可能包含其他與本公司有業務合作的業者所提供的服務或內容。該等服務或內容所應負責任,概由提供服務或內容的業者負擔。此外,提供服務或內容的業者所規定的使用條款及其他條件,可能適用於該等服務或內容。

 

10. 內容

10.1. 本公司就本公司所提供的本內容授予用戶使用權,此使用權不得轉讓及再授權,且具有非獨占性,並以使用本服務為唯一目的。

10.2. 如用戶使用的本內容另有規定使用費、使用期間等使用條件時,即應遵照該等使用條件。即使本服務介面上有顯示「購買」、「販賣」等文字,本公司對客戶提供的本內容相關智慧財產權及其他權利亦不因此移轉給用戶,對用戶僅有授予上述第10.1項的使用權。

10.3. 用戶不得超出本服務所訂定的使用樣態而使用(包括重製、傳送、轉載、更動等行為)本內容。

10.4. 請用戶自行儲存投稿內容的備份。本公司並無義務儲存投稿內容的備份。

10.5. 本服務可能具備多數用戶可進行投稿、修改、刪除等編輯的功能。於此情形下,用戶同意其他用戶可編輯該用戶自行投稿的內容。

10.6. 用戶對投稿內容所應有的權利照常維持不變,本公司並未取得相關權利。但投稿內容屬於對其他不在好友名單內的用戶亦會公開的內容,用戶以無償、無限期、不限 地點的方式,授權本公司將該投稿內容用於服務或促銷活動的權利(包括於認有必要且適當的範圍內,本公司得加以省略等變更的權利。另包括本公司將相關使用權 再授權給與本公司有業務合作的第三人的權利)。

10.7. 本公司需確認有無違反法令或本條款規定等情形時,得對投稿內容的內涵進行確認。但此不代表本公司有義務進行該等確認。

10.8. 本公司認為用戶投稿內容違反相關法令或本條款規定或有違反之虞時,或有其他業務上需求時,得在不事先通知用戶的情形下,以刪除投稿內容等方式限制本服務中投稿內容的使用。

 

11. 遊戲內貨幣

11.1. 遊戲內貨幣是透過在本服務購買、相關活動及其他本公司指定的方式提供給用戶。遊戲內貨幣的購買單位、付款方式、使用期間、其他提供條件等,由本公司訂定並顯示在本服務中。

11.2. 除本公司所指定服務或內容外,遊戲內貨幣無法兌換現金、財物或其他經濟利益。兌換服務或內容所需要的遊戲內貨幣數額及其他遊戲內貨幣使用條件等,由本公司訂定並顯示在本服務中。

11.3. 遊戲內貨幣一經用戶購買,不論任何理由,概無法退還。但法令規定有必要者,則不在此限。於此情形下,遊戲內貨幣返還方式將依照法令規定由本公司訂定,並顯示在本公司網站等。

11.4. 遊戲內貨幣僅能在購買遊戲內貨幣的帳號使用,且無法轉讓或移轉給其他帳號。另作業系統不同的終端設備所提供的遊戲內貨幣,即使其名稱相同但種類仍不同,故無法進行移轉或合計。

 

12. 禁止事項

用戶於使用本服務時不得從事下列所述行為:

12.1. 違反法令、法院判決、裁定或命令或具有法令拘束力的行政措施的行為。

12.2. 恐有危害公共秩序或善良風俗的行為。

12.3. 侵害本公司或第三人的著作權、商標權、專利權等智慧財產權、名譽權、隱私權、其他法令或契約規定權利的行為。

12.4. 投稿或傳送內容有過度暴力的表現、性暗示過度露骨的表現、涉及人種、國籍、信仰、性別、社會地位、家世等有關歧視的表現、引誘或助長自殺、自傷行為或濫用藥物的表現、其他有反社會情節使人感到不愉快的表現的行為。

12.5. 偽裝成本公司或第三人的行為或故意散布不實資訊的行為。

12.6. 傳送同一或類似訊息給不特定多數用戶的行為(經本公司同意者除外)、其他本公司判斷為垃圾訊息的行為。

12.7. 藉由本公司規定以外的方式,以本內容的使用權兌換現金、財物或其他經濟利益的行為。

12.8. 以行銷、宣傳、廣告、招攬或其他營利為目的的行為(經本公司同意者除外)、以性行為或猥褻行為為目的的行為、以與未曾謀面的異性認識或交往為目的的行為、以騷擾或毀謗中傷其他用戶為目的的行為、其他基於與本服務訂定的使用目的不同之目的使用本服務的行為。

12.9. 對反社會勢力提供利益或其他協助的行為。

12.10.勸誘參與宗教活動或宗教團體的行為。

12.11.不當蒐集、公開或提供他人的個人資料、註冊資料、使用記錄資料等的行為。

12.12. 干擾本服務的伺服器或網路系統的行為、利用BOT、作弊工具、其他技術性手段不當操作服務的行為、故意利用本服務漏洞的行為、以刷機或越獄等方式改變終端 設備後連結本服務的行為、超出必要限度重複同一問題等對本公司提出不當洽詢或要求的行為、其他妨礙本公司經營本服務或其他用戶使用本服務,並製造干擾的行 為。

12.13.支援或助長符合前述第12.1.項至第12.12項任一行為的行為。

12.14.其他本公司判斷為不適當的行為。

 

13. 用戶責任

13.1. 用戶應自行承擔責任使用本服務,對於在本服務所從事的所有行為及其結果應自行負擔一切責任。

13.2. 本公司認為用戶在違反本條款情形下使用本服務時,得在不事先通知用戶的情形下採取下列各項措施。但此不代表本公司有義務防止或糾正該等違反情形。

13.2.1. 停止公開或刪除全部或部分的投稿內容。

13.2.2. 停止或取消本內容的使用權。

13.2.3. 停權或刪除帳號。

13.2.4. 停止本服務全部或部分的使用。

13.2.5. 其他本公司判斷為必要且適當的措施。

13.3. 起因於用戶使用本服務(包括本公司自第三人處收到原因為該等使用的申訴),致本公司直接或間接蒙受任何損害(包括律師費用的負擔)時,用戶應依照本公司要求立即給予補償。

 

14. 本公司的免責

14.1. 不論明示或默示,本公司均未保證本服務(包括本內容)不具有事實瑕疵或法律瑕疵(包括安全性、可靠性、正確性、完整性、有效性、特定目的的適用性、安全等相關缺陷、錯誤或程式錯誤、權利侵害等)。本公司對用戶並無清除該等瑕疵後再提供本服務的義務。

14.2. 因本服務而對用戶所造成的所有損害,本公司將不負任何責任。但本公司與用戶間的本服務相關契約(包括本條款)為消費者契約法規定的消費者契約時,則不適用此免責規定。

14.3. 即使在前述第14.2.項但書所規定情形下,在因本公司過失(重大過失除外)所發生的債務不履行或侵權行為對用戶所造成的損害中,本公司對於特殊事由所造 成的損害(包括本公司或用戶就損害發生已預見或有可能預見者),亦概不負其責。此外,因本公司過失(重大過失除外)所發生債務不履行或侵權行為對用戶所造 成的損害,其賠償以發生該等損害當月自用戶收取的使用費金額為上限。

 

15. 聯絡方式

15.1. 本公司向用戶聯絡本服務相關事項,以於本公司經營網站內的適當處公布或其他本公司判斷為適當的方式進行。

15.2. 用戶向本公司聯絡本服務相關事項,請以本公司經營網站內的適當處所設置的問題反應表傳送或依本公司指定方式進行。

 

以上

KUNPO Game Services Terms and Conditions of Use

The terms and conditions of use shown here (hereinafter referred to as the “Terms and Conditions”) set forth the terms between KUNPO Corporation (hereinafter referred to as the “Company”) and users (hereinafter referred to as the “User” or “Users” depending upon context) of game services provided by the Company under the brand name of KUNPO (hereinafter referred to as the “Service”).

 

1. Definitions

The following words and terms shall have the meanings set forth below when they are used in the Terms and Conditions.

1.1. “Account(s)” means a set of character strings or any other marks issued by the Company at the beginning of the use of the Service for identifying a User. Among them, identifier(s) set by the Company based on User’s application is referred to as “User ID”.

1.2. “In-Game Currency(ies)” refers to the virtual currency which Users may use to pay for Content(s) and services offered by the Company which are not free of charge.

1.3. “Separate Terms and Conditions” means documents released or uploaded by the Company that pertains to the Service, under the title “agreement,” “guideline,” “policy,” and the like.

1.4. “Content(s)” means information such as text, audio files, music, images, videos, software, programs, computer code, and the like.

1.5. “Specified Content(s)” means Content(s) that may be accessed through the Service.

1.6. “Submitted Content(s)” means Content(s) that Users have submitted, transmitted, or uploaded.

1.7. “Paid Service(s)” means service(s) or Content(s) offered to Users in the Service, which is not free of charge (including but not limited to cases where service(s) or Content(s) is exchanged for In-Game Currency(ies) which is not free of charge).

 

2. Agreement to Terms and Conditions

2.1 All Users shall use the Service in accordance with the terms stated in the Terms and Conditions. Users may not use the Service unless they agree to the Terms and Conditions. Such agreement is valid and irrevocable.

2.2. Minors may use the Service only with consent from their parents or legal guardian. Furthermore, if Users use the Service on behalf of, or for the purposes of a business enterprise, then that business enterprise shall also be deemed to have agreed to the Terms and Conditions. Such agreement is valid and irrevocable.

2.3. By actually using the Service, Users are deemed to have agreed to the Terms and Conditions. Such agreement is valid and irrevocable.

2.4. If there are Separate Terms and Conditions for the Service, Users also shall comply with such Separate Terms and Conditions as well as the Terms and Conditions.

 

3. Modification of the Terms and Conditions

The Company may modify the Terms and Conditions or Separate Terms and Conditions when the Company deems necessary, without providing prior notice to Users. The modification will become effective once the modified Terms and Conditions or Separate Terms and Conditions are posted on an appropriate location within the website operated by the Company. Users shall be deemed to have granted valid and irrevocable consent to the modified Terms and Conditions or Separate Terms and Conditions by continuing to use the Service. Users shall refer to the Terms and Conditions on a regular basis when using the Service, since a separate notification regarding the modification to Terms and Conditions may not be provided.

 

4. Account

4.1. Users, when providing information about him/herself to the Company, shall provide genuine, accurate, and complete information while using the Service, and keep such information up-to-date at all times.

4.2. If Users register a password while using the Service, Users shall exercise due care and responsibility in order for the password not to be used in an unlawful manner. The Company may treat all activities conducted through a User’s account as activities that have been conducted by the holder of the account him/herself.

4.3. A User who is using a Service without creating a User ID or using a Service that has no function to set a User ID (a “Non-ID User”), may not continue to use In-Game Currencies, Submitted Content(s), or other Data etc. on a new communication device in the case the User  changes communication devices.

4.4 Data such as In-Game Currencies and Paid Services that a Non-ID User has purchased, or any other data related to a Service used by a Non-ID User, may vanish without prior notification to the Non-ID User in any of the cases below;

4.4.1. When the Service uninstalled or the like by the User;

4.4.2. When the User changes his or her communication devices or the like; or

4.4.3. At any time for no reason whatsoever, due to causes with or without relation to either the Company or the User.

4.5. The Company reserves the right to delete any account that has been inactive for a period of a year or more since its last activation, without any prior notice to the User.

4.6. Users’ rights to use the service shall expire when their account has been deleted for any reason.

4.7. Each account in the Service is for the exclusive use and belongs solely to the owner of the account. Users may not transfer or lend their accounts to any third party nor may their accounts be inherited by any third party.

 

5. Privacy

5.1. KUNPO Corporation possesses and manages User’s information collected through the Service (hereinafter referred to as the “User Information”).

5.2. The Company places their highest priority on the privacy of their Users.

5.3. The Company promises to protect the privacy and personal information of their users in accordance with the  KUNPO Game Services – Privacy Policy.

5.4. The Company promises to exercise the utmost care and attention regarding their security measures for the continued security of any and all User Information.

 

6. Provision of the Service

6.1. Users shall supply the necessary PC, mobile phone device, communication device, operating system, and data connection necessary for using the Service under Users’ own responsibility and at Users’ own expense.

6.2. The Company reserves the right to limit access to the whole or part of the Service depending upon conditions that the Company considers necessary, such as age, identification, current membership status, and the like.

6.3. The Company reserves the right to modify or cease, at the Company’s own discretion, the whole or part of the Service at anytime without any prior notice to the Users.

6.4. In Paid Services, the Company will not offer any refund for cancelations by Users or any refund or reimbursement of In-Game Currencies or any other fees. However, this does not apply if required by applicable laws.

 

7. Incapability of Emergency Calls

The Service cannot be depended upon for emergency calls, such as ones made to law enforcement agencies, maritime safety authorities, fire brigade, or other emergency services.

 

8. Advertisements

The Company reserves the right to provide Users with advertisements for the Company or a third party, through the Service.

 

9. Business Partners’ Services

Content(s) or other services offered by other business partners cooperating with the Company may be included within the Service. The business partners bear all responsibility regarding such Content(s) and/or services offered. Furthermore, such Content(s) and services may be governed by the explicit terms and conditions etc., which are set accordingly by the business partners.

 

10. Contents

10.1. The Company grants Users the non-transferable, non-re-licensable, non-exclusive license to use the Specified Content(s) provided by the Company, only for the purpose of using the Service.

10.2. Users shall abide by the appropriate conditions when using the Specified Content(s) which are subject to additional fees and periods of use. Notwithstanding situations where phrases such as “Purchase”, “Sales,” and the like appear on the Service screens, the Company shall remain the holder of all intellectual property rights as well as all other rights in the Content(s) offered to Users by the Company, and such rights shall not be transferred to Users, but only the right to use the Content(s) under 10.1 will be granted to Users.

10.3. Users shall not use the Specified Content(s) beyond the scope of the intended use of the Content(s) in the Service (including but not limited to copying, transmission, reproduction, modification).

10.4. If Users wish to back-up the whole or part of the Submitted Content(s), they will need to do so themselves. The Company will not undertake the obligation of backing up any of the Submitted Content(s).

10.5. The Service may include functions where multiple users may post, correct, edit, and delete items. In such cases, the User who posted his/her Submitted Content(s) has to allow other Users to perform any editing in relation to the Submitted Content(s).

10.6. Users shall maintain the rights regarding their Submitted Content(s) just as before, and the Company shall not acquire any rights to such Content(s). However, if the Submitted Content(s) are visible, not just to the User’s “friends” but to all the other Users, the User who posts the Submitted Content(s) shall grant the Company a worldwide, non-exclusive, royalty-free license (with the right to sublicense such Content(s) to other third parties working together with the Company), for an indefinite period, to use (after modifying such Content(S), if the Company believes it necessary and proper) such Content(s) for services and/or promotional purposes.

10.7. The Company may check the details of the Submitted Content(s), when the Company believes that the Submitted Content(s) may violate related laws or provisions set out in the Terms and Conditions. However, the Company is not obligated to conduct such investigations.

10.8. If the Company believes that the User has violated or may violate applicable laws or provisions in the Terms and Conditions related to the Submitted Contents(s), then the Company reserves the right to preclude the User’s use of the Submitted Content(s) in certain manners, such as deleting the Submitted Content(s) without providing the User with prior notice.

 

11. In-Game Currencies

11.1. In-Game Currencies will be provided to Users by the means specified by the Company such as purchases, special offers, and the like. Details regarding the payment methods, units, terms and all other conditions regarding In-Game Currencies will be decided by the Company and displayed accordingly upon the Service.

11.2. In-Game Currencies cannot be exchanged or used for any other purposes other than the ones offered by the Service. The number of In-Game Currencies required for receiving the offered services or Contents, and terms and condition of In-Game Currencies will be decided by the Company and displayed accordingly upon the Service.

11.3. In-Game Currencies once purchased by Users cannot be refunded for any reason. However, this does not apply if required by applicable laws. If this occurs, the Company shall process refunds of In-Game Currencies in accordance with the relevant laws, and such information will be made available on the Company’s website etc.

11.4. In-Game Currencies can be used only in the Account in which the User purchased the In-Game Currencies, and cannot be assigned or transferred to other Accounts. Furthermore, In-Game Currencies cannot be carried over or combined between communication-devices running on different operating systems, as the types of In-Game Currencies differ even though they are categorized under the same name.

 

12. Restrictions

Users shall not engage in the following when using the Service.

12.1. Activities that violate the law, court verdicts, resolutions or orders, or administrative measures that are legally binding.

12.2. Activities that may hinder public order or customs.

12.3. Activities that infringe intellectual property rights, such as copyrights, trademarks and patents, fame, privacy, and all other rights of the Company and/or a third party granted by the law or contract.

12.4. Activities that post or transmit violent or sexual expressions; expressions that lead to discrimination by race, national origin, creed, sex, social status, family origin, etc.; expressions that induce or encourage suicide, self-injury behavior, or drug abuse; or anti-social expressions that include anti-social Content(s) and lead to the discomfort of others.

12.5. Activities that lead to the misrepresentation of the Company and/or a third party, or intentionally spread false information.

12.6. Activities such as sending messages indiscriminately to numerous Users (except for those approved by the Company), or any other activities deemed to be spamming by the Company.

12.7. Activities that exchange the right to use the Specified Content(s) into cash, property or other economic benefits without Company’s authorization.

12.8. Activities that use the Service for sales, marketing, advertisement, soliciting or other commercial purposes (except for those approved by the Company); use the Service for the purpose of sexual conducts or obscene acts; use the Service for the purpose of meeting a person for sexual encounters; use the Service for the purpose of harassments or libelous attacks against other Users; or use the Service for purposes other than the Service’s true intent.

12.9. Activities that benefit or collaborate with anti-social groups.

12.10. Activities that are related to religious activities or invitations to certain religious groups.

12.11. Activities that illegally or improperly lead to the collection, disclosure, or provision of other’s personal information, registered information, user history, or the like.

12.12. Activities that interfere with the servers and/or network systems of the Service; that abuse the Service by means of BOTs, cheat tools, or other technical measures; that deliberately use defects of the Service; that access to the Service through the communication devices to which an alteration has been made by looting, jail breaking, or the like, that make unreasonable inquires and/or undue claims such as repeatedly asking the same question beyond the necessity, and that interfere with the Company’s operation of the Service or Users’ use of the Service.

12.13. Activities that aid or encourage any activity stated in Clauses 1 to 9 above.

12.14. Other activities that are deemed by the Company to be inappropriate.

 

13. User Responsibility

13.1. Users shall use this Service at his/her own risk, and shall bear all responsibility for actions carried out and their results upon this Service.

13.2. The Company may take the following measures without any prior notice to the User, if the Company acknowledges that a User is using the service in a way which violates the Terms and Conditions. However, the Company shall not be responsible for correcting or preventing such violation towards Users or others.

13.2.1. Withdrawal or deletion of whole or part of the Submitted Content(s);

13.2.2. Suspension or revocation of the User’s right to use the Specified Content(s);

13.2.3. Suspension or deletion of the Accounts;

13.2.4. Suspension of use of whole or part of the Services;

13.2.5. Any other measures that the Company considers it is necessary and appropriate;

13.3. In the case where the Company has suffered loss/damage or has been charged an expense (including but not limited to lawyer’s fees) directly or indirectly (including but not limited to cases where the Company have been sued for damages by a third party) due to the User violating applicable laws or the Terms and Conditions while using the Service, the User shall immediately compensate the Company upon their request.

 

14. The Company Exemption of Liability

14.1. The Company does not expressly or impliedly guarantee that the Service (including the Specified Content(s)) are free from de facto or legal flaws (including but not limited to stability, reliability, accuracy, integrity, effectiveness, fitness for a particular purpose, security-related faults, errors, bugs, or infringements of rights). The Company shall not be responsible for providing the Service without such defects.

14.2. The Company shall not be responsible for any damages inflicted upon Users in relation to the use of the Service. However, if the agreement (including but not limited to the Terms and Conditions) between the Company and Users regarding the Service shall be deemed as a consumer contract under the Consumer Contract Law in Japan, then this exemption clause shall not be applied.

14.3. Notwithstanding the condition stated in clause 14.2 above, the Company shall not be responsible for any indirect, special, incidental, consequential or punitive damages (including but not limited to such damages that the Company or Users predicted or could have predicted) with respect to the Company’s contractual default or act of tort due to the Company’s negligence (except for gross negligence). The compensation for ordinary damages in respect to the Company’s contractual default or act of tort due to the Company’s negligence (except for gross negligence) shall be limited to the total amount of received fees from the User in the particular calendar month in which such damages occurred.

 

15. Notification and Contact

15.1. When the Company notify or contact Users regarding the Service, the Company may use a method that the Company consider appropriate, such as posting on the website operated by the Company.

15.2. When Users notifies or contacts the Company in regard to the Service, Users shall use the customer inquiry form available on the website operated by the Company or other means designated by the Company.

End